Get there safely
Travel safely with us
In order to ensure that you have a good and safe journey, KOMBARDO EXPRESSEN has introduced a number of measures to protect both passengers and crews from the current challenge posed by COVID-19.
There are further details below about how the coronavirus situation may affect your trip with KOMBARDO EXPRESSEN. Click here for more information about how we deal with the coronavirus situation on the ferry crossing.
We encourage you to comply with the recommendations of the Danish Health Authority regarding the use of face coverings on public transport as well as general advice on preventing infection. We would also ask you to show consideration for your fellow passengers during your trip.
Face covering requirement on public transport
The authorities have made mask wearing mandatory on all public transport. This also applies to KOMBARDO EXPRESSEN’s buses.
You will therefore be required to bring your own mask or face covering with you and to wear it throughout your journey, both on KOMBARDO EXPRESSEN’s buses and on board the ferry. You are welcome to take it off while you eat and drink.
Drivers and crew members spending time or working in passenger areas on the ferry will also wear face coverings. Crew members who are shielded from passengers, for example behind Plexiglas, are exempt from this rule.
The face covering requirement does not apply to pregnant women, to children under 12 years of age, to individuals with breathing difficulties or impaired consciousness, or to those with physical or mental disabilities who are unable to remove the face covering themselves.
In these coronavirus times, when everything is uncertain, it is important that you know we are here!
If you have any questions, our Customer Service is open, and we will do our very best to answer your questions as quickly and correctly as possible – but
please be patient. We receive a lot of calls. Thank you for your understanding if you experience longer waiting times.
You can contact us directly at firstname.lastname@example.org or on +45 70 10 14 18 during our opening hours, which are from 8 am to 6 pm Monday to Saturday, and from 9 am to 6 pm on Sundays.
Our Facebook page is manned on all weekdays between 8 am and 4 pm.