Find the answers to most of your questions here
If you have any questions about your tickets or a suggestion for improving the trip, you are welcome to contact us using the contact form below.
Simply fill in the fields, choose a subject to suit your enquiry and press ‘Send’.
If you need to change your reservation, you must do this online via our website or the app.
We aim to answer all enquiries within 14 days.
You are welcome to contact us by phone if you have any general questions regarding your trip.
If you are travelling from Copenhagen to Aalborg, Holstebro, Viborg, Herning, Silkeborg, Randers or Aarhus, please call +45 70 10 14 18. If you are travelling between Copenhagen and Rønne, please call +45 70 90 01 00.
However, you should note that we cannot book, change or refund your reservation.